Last updated: February 2026

Terms & Conditions

These Terms & Conditions govern access to and use of the Finerealty platform and describe the commercial, legal, and operational framework of the service.

Scope of Services

Finerealty provides a cloud-based software platform for real estate portfolio management, document storage, financial tracking, analytics, and related features.

The platform is provided as Software-as-a-Service. No ownership rights in the software are transferred to the user.

The platform is provided on an “as is” and “as available” basis, and Finerealty does not guarantee uninterrupted availability, continuous uptime, or error-free operation.

User Eligibility

The platform may be used by businesses and consumers.

By registering, the user represents that they are at least 18 years of age and that all information provided is accurate and complete.

If registering on behalf of a legal entity, the user represents that they are authorized to bind that entity.

Account Registration and Security

To use the platform, the user must create an account.

The user is responsible for maintaining the confidentiality of login credentials and for all activities conducted under their account.

Account sharing is not permitted.

Finerealty may suspend or terminate accounts in the event of misuse, unlawful activity, or a violation of these terms.

Subscriptions, Payments and Refunds

Access to the platform is provided on a subscription basis and may be billed monthly or annually at a discounted rate.

Subscriptions renew automatically unless cancelled before the next billing date.

Users may cancel their subscription at any time. Cancellation takes effect at the end of the current billing period.

Except where required by mandatory law, subscription fees are non-refundable, annual subscriptions are non-refundable once any applicable withdrawal period has expired, and no refunds are granted for unused subscription periods or plan downgrades.

Unjustified or fraudulent chargebacks may result in account suspension or termination.

Payments are processed via third-party providers such as Stripe, and Finerealty does not store full payment card details.

Statutory Withdrawal Rights (Consumers)

Where mandatory withdrawal rights apply under the laws of the user’s country of residence, the user may withdraw from the contract within 14 days from the date of conclusion of the contract.

Withdrawal requests must be sent to office@finerealty.com and clearly state the decision to withdraw, along with enough information to identify the account and country of residence.

If immediate access was requested during the withdrawal period, Finerealty may charge a proportionate amount for services already provided.

Model Withdrawal Form

Service: [Please specify the subscription plan purchased]
Date of order: [Insert the date of subscription purchase]
Full name: [Insert your full name as used during registration]
Address: [Insert your residential address]
Country of residence: [Insert your country of residence]
Email address associated with the account: [Insert the email used for your account]
Date of withdrawal notice: [Insert today’s date]

Data Ownership and Use

The user retains ownership of all data uploaded to the platform.

The user grants Finerealty a limited, non-exclusive, worldwide license to process that data solely for providing, maintaining, and improving the platform.

Finerealty may use aggregated and fully anonymized data for statistical, analytical, and service-improvement purposes, provided that it does not identify any individual user.

Data Storage and Account Inactivity

User data is hosted within the European Union in the Frankfurt region.

Users may delete their account or data at any time. Deletion is permanent and cannot be reversed.

If a paid subscription is terminated, access to paid features ends at the conclusion of the billing period. The account may remain accessible with limited functionality corresponding to the available plan level.

If an account remains inactive for 12 consecutive months, Finerealty reserves the right to delete the account and associated data after providing at least 14 days’ prior notice via email.

Bank Integrations

The platform may offer integrations with financial institutions through licensed third-party API providers.

Finerealty is not a financial institution, not a payment service provider, does not provide banking services, and does not store banking credentials.

Finerealty does not guarantee the availability, completeness, or accuracy of banking data and is not liable for interruptions or errors caused by third-party providers.

Analytics and Projections

Any analytics, projections, forecasts, or estimations provided through the platform are for informational purposes only.

They do not constitute financial, investment, tax, or legal advice.

Finerealty makes no guarantees regarding rental income, portfolio performance, property value appreciation, or financial outcomes.

Acceptable Use

Users shall not use the platform for unlawful purposes, attempt to reverse engineer or disrupt the software, interfere with system integrity, or scrape or extract data without authorization.

Intellectual Property

All intellectual property rights in the platform remain the exclusive property of Finerealty.

Users receive a limited, non-exclusive, non-transferable license to use the platform during an active subscription.

Limitation of Liability

Nothing in these terms excludes liability for intentional misconduct, gross negligence, or death or personal injury where exclusion is prohibited by law.

Subject to that, Finerealty’s total liability is limited to the subscription fees paid by the user in the 12 months preceding the claim.

Finerealty is not liable for indirect or consequential damages, loss of profits or business interruption, third-party service failures, external data inaccuracies, or banking API interruptions.

Amendments

Finerealty may amend these terms with at least 30 days’ prior notice via email.

Continued use of the platform after the effective date constitutes acceptance of the amended terms.

If the user does not agree, they may terminate their subscription before the changes take effect.

Termination

Users may terminate their account at any time.

Finerealty may suspend or terminate accounts in the event of a material breach of these terms.

Governing Law and Jurisdiction

These terms are governed by the laws of the United Arab Emirates.

Any disputes arising from or in connection with these terms are subject to the exclusive jurisdiction of the courts of Dubai (Mainland).

If the user qualifies as a consumer, mandatory consumer protection laws of the user’s country of residence remain unaffected.

Consent

By using the website, you consent to these Terms & Conditions.