Privacy Policy

Data Controller

Jo & Fred Web Design LLC

Dubai, United Arab Emirates

Email: office@finerealty.io

Scope of This Privacy Policy

This Privacy Policy applies to the public Finerealty website, the Finerealty web application, and related services.

It does not apply to third-party websites or services that may be linked from the platform.

Overview of Data Processing

Finerealty may process account and identity data, property and portfolio data voluntarily entered by the user, uploaded documents, technical usage data, payment-related information handled by third-party providers, and support communications.

Where legally permitted, Finerealty may use aggregated and fully anonymized data for statistical, analytical, and service-improvement purposes.

Categories of Personal Data

Account and identity data such as name, email address, and authentication credentials.

Property, portfolio, and financial data voluntarily entered by the user.

Uploaded documents and related metadata.

Technical and usage data such as IP address, browser type, device information, timestamps, and session logs.

Payment-related information processed via third-party providers.

Support and communication data.

Purposes of Processing

To provide and operate the Finerealty platform.

To manage user accounts and authentication.

To provide portfolio management, analytics, and reporting features.

To process subscriptions and payments.

To ensure system security and prevent misuse.

To provide customer support.

To comply with legal obligations.

To analyze usage trends and improve product functionality.

Legal Basis for Processing

Performance of a contract under Article 6(1)(b) GDPR.

Compliance with legal obligations under Article 6(1)(c) GDPR.

Legitimate interests in operating, securing, and improving the service under Article 6(1)(f) GDPR.

User consent where required under Article 6(1)(a) GDPR.

Third-Party Service Providers

Finerealty engages selected third-party providers for hosting, infrastructure, payments, authentication, communications, analytics, and banking connectivity where enabled by the user.

These service providers process personal data solely on Finerealty’s instructions and under appropriate contractual safeguards.

International Data Transfers

Personal data is hosted within the European Union in the Frankfurt region.

Where personal data is transferred outside the EU or EEA, appropriate safeguards such as Standard Contractual Clauses or other legally recognized mechanisms are used.

Cookies and Tracking Technologies

The public website uses cookies and similar technologies to ensure functionality and analyze usage.

The application itself uses only technically necessary cookies required for authentication and core functionality.

Where required, users are informed via a cookie banner and can manage their preferences.

Data Retention

Personal data is retained for as long as the user account remains active or as necessary to provide the service.

Users may delete their account at any time. Upon deletion, personal data is permanently removed, subject to technical or legal retention requirements.

If an account remains inactive for 12 consecutive months, Finerealty may delete the account and associated data after providing at least 14 days’ prior notice via email.

Data Security

Finerealty states that it uses technical and organizational measures such as encryption in transit, encryption at rest where supported, access controls, role-based permissions, monitoring, and system updates.

User Rights

Users may have the right to access, correct, delete, restrict, or object to the processing of personal data.

Users may also withdraw consent where processing is based on consent, request portability where technically feasible, and lodge a complaint with a competent supervisory authority.

Requests can be sent to office@finerealty.com with enough information to identify the relevant account.

Support and Communications

Support requests may be processed via email or integrated support tools and may be stored for operational and quality purposes.

Users may receive essential service-related emails. Marketing communications, if any, are sent only with user consent and can be unsubscribed from at any time.

Changes to This Privacy Policy

Finerealty may update this Privacy Policy from time to time. The current version will always be available on the website with the effective date indicated.

Contact

For questions regarding this Privacy Policy or the processing of personal data, contact office@finerealty.io.

Children’s Information

The service is not directed at children under 16 years of age. Finerealty does not knowingly collect personal data from children under 16.

Consent

By using the website, you consent to this Privacy Policy and agree to its terms.